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Operations Manager – Libya

“Outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity”

Humanity & Inclusion (HI) is an independent and impartial aid and development organisation with no religious or political affiliations operating in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Since the organisation was first founded in 1982, we have set up development programmes in more than 60 countries and responded to many emergencies. Today we have a budget of around 150 million euros, with 3500 employees worldwide.

HI is engaged in an employment policy in favour of disabled workers.

For further information about the association: www.hi.org.

JOB CONTEXT:

HI is currently implementing several programmes in Tripoli, Misrata and Benghazi, supporting vulnerable persons and their families such as people with disabilities, people with chronic diseases, older persons and displaced persons and families. Activities include provision of comprehensive rehabilitation services including physical therapy and psychosocial support, provision of assistive & mobility devices as per needed; capacity building, technical support and donations of assistive devices and/or materials and equipment to health partners; training on inclusion principles to other humanitarian actors and health workers;

HI is also involved in Humanitarian Mine Action (HMA) activities: HI is in the process of launching projects aiming at supporting the Libyan Mine Action Centre (LibMAC), UNMAS, other ministries and other HMA stakeholders in developing the Victim Assistance (VA) sector in Libya, especially on information and case management. Given the recent wave of contamination and increase in ERW related accidents in greater Tripoli, HI also seeks to continue Risk Education activities in this area.

Following a 2021 of progressive stabilization in Libya, and considering the sustained access challenges, HI is finalising its new strategy for 2022 and beyond, to adjust its programme to the development of the country.

DESCRIPTION OF THE MISSION/PROJECT

From operational bases in Tripoli and Misrata, and Benghazi, HI is currently implementing a humanitarian and development programme, with the following activities:

· Provision of comprehensive rehabilitation services including physical therapy and psychosocial support for persons with disabilities or injuries, and provision of assistive devices as per need;

· Capacity building, technical support and provision of assistive & mobility devices and materials and equipment to health partners (hospitals, health centers and rehabilitation centres);

· Training on inclusion principles to other humanitarian actors and health workers;

· Provision of Risk Education to conflict affected communities on the risks and effects caused by mines and explosive remnants of war (ERW);

· Provision of specialised MHPSS services at community level, primary health care level, and secondary and tertiary level and support to the Libyan Ministry of Health, in partnership with Nebras, a Tunisian NGO

HI Libya is looking for his Operations Manager for 6 months to ensure the overall supervision and oversight of all HI’s projects in Libya

YOUR MISSION:

Under the responsibility of the Libya Country Manager, you contribute to the implementation of the mandate and the 10-year strategy of Humanity & Inclusion. You ensure optimal quality and impact of the projects implemented in the country, through a delegation system with appropriate control mechanisms. You share with all HI managers the responsibility of a sound management and successful functioning of the global organization, through paradigm changes.

You are responsible for :

• Developing and implementing, the projects part of the Libya Programme operational strategy, may it be in emergency response, protracted or development approach, in the field of Health, Protection and Humanitarian Mine Action and other pillars that can be identified;
• Ensuring the overall supervision and oversight of all HI’s projects in Libya, in cooperation with the area team leaders, the technical specialists of the mission, support services managers (Region and Libya) and MEAL resources, more particularly regarding:
• qualitative aspects of programming and implementation;
• the design of adequate monitoring framework and tools and the deployment of these tools that will allow a good project monitoring in the Programme, financial controlling and compliance with HI policies and frameworks (in particular HI Project Monitoring & Evaluation policy), and the respect of contractual obligations towards donors;
• capacity building and coaching of the project managers for progressive full delegation of direct supervision of the project implemented in their geographical areas;
• Strongly contributing to the proposal development process (high quality design, narrative and associated budgets), in collaboration with the Country Manager and the Regional Project Development Officer;
• Contributing to organizational transformation in line with new processus
• Ensuring external representation in relevant sector meetings, and replace the Country Manager when needed

You directly manage 3 to 5 project managers under your responsibility in Libya, and support the Country Manager toward a better coherency of management of operations and steer organization transformation, in particular through managerial and work practice change and continuous improvement of working processes.

YOUR PROFILE:

· You have at least 4 years’ experience in humanitarian contexts;

· You have previous project coordination experience, and proven managerial and representation experience

· You have strong team management skills; strong communication and diplomacy skills;

· You have strong writing and reporting skills;

· You are fluent in oral and written English, Arabic language is highly desirable, French language would be an asset (Tunisian colleagues for the region and Tunisian partners for some projects).

· You have good networking capacities to contribute building constructive relationships with humanitarian actors and institutional partners.

CHARACTERISTICS OF THE POSITION:

Based in Tripoli depending on visa availability. You will be expected to travel between operational bases in Tripoli, Misrata and Benghazi, along with other international staff. This being said, the challenges to access the country remained very important through the year 2020 and 2021, particularly in relation to the security situation but also the administrative barriers to obtain visas and access authorizations. In addition, COVID outbreak became an additional barrier for access to vulnerable populations in the country. The access to the country is thus likely to be very irregular in the coming months. As a result, the Libya mission is currently working on a semi-remote management mode and the senior country team is expected to adapt accordingly its management style, communication and support / control mechanisms.**

CONDITIONS:

At HI, the conditions offered are up to your commitment and adapted to the context of your mission. https://hi.org/en/join-the-team

· 6 months International contract starting from January 2022

· The international contract provides social cover adapted to your situation:**

o Unemployment insurance benefits for EU nationals**

o Pension scheme adapted to the situation of our employees: If you already have a personal pension scheme HI will contribute at the same level of your personal monthly contribution with a maximum of 272.53€/month ; If you do not have a personal pension scheme, we will open a private pension account with your contribution of 272.53€/month and a contribution of HI of the same amount**

o Medical coverage with 50% of employee contribution **

o Repatriation insurance paid by HI**

· Salary from 2840 € gross/month upon experience

· Based in Tripoli; As par visa availability the person might spend extended period of time in Tunis

· Perdiem: 13.30€/day in Tunisia 22.72€/day in Libya – net – paid in the field

· Hardship: €500/month provided when you are present at least 16 calendar days per month in Libya.

· Paid leaves: 25 days per year; R&R: 1 day of R&R for 8 days spent inside Libya

· Position: unaccompanied ; Payment for travel costs (air ticket & visa) ; Collective Housing: taken in charge by HI

If you are resident in the country: local package