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Coworking space supervisor

Job Description

We are Makan delivering premier office space, co-working, virtual offices, and more in a prime location in Bensashor street. Our mission is to provide an office environment that inspires startups, independent professionals, non-profits, and artists to get more done. We are proud of our local community from local and international companies, so we provide a place for organizers to accomplish great things. We achieve all of this with the hospitality mindset. 

Makan is actively seeking a friendly, analytical, and detail-oriented person to be the face of Makan in the role of Coworking space supervisor . You will help us grow the client base by creating a great member experience while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the owners. There is a lot of growth opportunity in this position.

Responsibilities

• • Create a friendly environment to facilitate high member satisfaction.
  • Promote Makan’s values.
  • Foster a sense of inclusivity where fresh ideas are welcome.
  • Be knowledgeable about Makan’s membership contracts and guidelines, as well as local laws that manage the work environment. Explain these policies to members, as necessary.
  • Oversee new member onboarding and member moves out of the space.
  • Manage to the allotted budget.
  • Present our clients professionally.
  • With the owners, be responsible for setting and achieving sales objectives, occupancy rates, and pricing.
  • Conduct tours for prospective members.
  • Help advertising and generate public interest in Makan.
  • Maintain a positive relationship with all stakeholders.
  • Manage all building operations to the satisfaction of members.
  • Insure smooth operation and availability of key facilities assets like the Wi-Fi network, kitchen, printers/copiers.
  • Keep members aware of facilities issues that may impact them.
  • Utilize a variety of coworking software applications to manage the space and membership.
  • Make recommendations to the owners about new features or perks that will entice members.
  • Ensure cleaning is conducted to spec.

Job Requirements

• University degree or equivalent.

• A minimum of 2 years’ experience with increasing responsibility in either a sales or customer service role
• Technically capable. Able to understand and work with the basic of hardware and software applications that our space depends on.
• Experience managing corporate social media campaigns.
• Experience with written content generation in a business environment and basic graphic design skills are a plus.
• Excellent in English (Oral & written).
• High-level ethics, empathy, and dependability

How To Apply

Ahmed@Makan.ly