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DATABASE OPERATOR

GLOBAL OBJECTIVE OF THE POSITION

The Database Operator is responsible for the data entry, data analysis and quality assurance of data for Handicap International (HI) projects in Benghazi in line with project requirements and confidentiality guidelines. He/she consolidates project files at base level and assures their quality and completeness in close collaboration with project’s teams.

HIERARCHICAL RELATIONSHIPS

Line manager: Project Manager (PM, based in Benghazi)

Technical supervisor: Information Management Officer (IMO, based in Benghazi).

The DBO will work closely with the Project Manager and all project staff in ensuring all aspects of data collection required throughout the project are of the highest quality are achieved in a timely and efficient manner.

RESPONSIBILITIES AND TASKS DESCRIPTION

Working under the overall responsibility of the Head of Mission (HoM), and directly under the supervision of the PM and IMO, the Database Operator specific tasks include:

1. Ensure comprehensive completion of the database by the field teams

• Ensure the files are appropriate for entry, in terms of completeness and alignment with project quality standards
• Follow up with field teams to collect any data that might be incomplete or inaccurate
• Compile all data entry in the database and ensure the quality of the data entered
• Propose improvements to the data collection forms, the databases and follow-up tools
• Coordinate as necessary with the IMO for a comprehensive approach
• To review regularly data input to ensure consistency and quality
• To act as a support to staff on all matters relating to the database including data
• Analysis & participate in the field teams’ training about data collection on the field

2. Analyse data collected and report on activities as per Project guidelines

• Generate comprehensive quantitative data on activities using the different follow-up tools;
• Provide relevant analysis of the collected data and produce information on project outcomes, as requested by the Project Manager or IMO

3. Monitoring and Evaluation

• Share the detected non-conformities and deviations with the IMO and Project Manager;
• Support them in analyzing the reasons and in implementing early corrective actions
• Summarize the main project results in dashboards built in line with MEAL plan (pre-filing of PM box)
• For punctual studies, contribute to the definition of the methodology and the training of field staff
• Support the development of MEAL tools in collaboration with the IMO and Project Manager
• Contribute to the implementation of internal monitoring and complaint mechanism systems

4. Mapping

• Support the IMO in maintaining HI “Mapping” database of actors, for all areas of intervention in close collaboration with the PM and project staff
• Keeps up to date information about referral facilities utilised by HI outreach teams to achieve project outcomes

5. Referrals and Hotline Management:

• In close collaboration with Project Officer (PO) and PM, actively manage (receive and respond to) referrals and requests for assistance through HI Hotline number, email, social media and/or other sources
• Inform PO and PM about requests for assistance received from local stakeholders (authorities, hospital, health and rehabilitation facilities) as well as any INGO and NGOs.
• Communicate directly and immediately by email any complaints related to staff behavior to Operations Coordinator

6. Communication:

• Actively participates in team trainings and staff meetings
• Actively contributes to team discussions throughout the project cycle, offering feedback and highlighting any issues and/or challenges related to data management. Suggest and contribute to finding positive solutions or ways of improving the database and data collection process.

7. Ethics

• Shows professional ethics;
• Respects strict patient’s privacy and confidentiality (he/she only shares medical information with medical staff/persons directly involved in patient’s care).
• Ensure strict confidentiality of HI data, sharing internally or externally any part of the data only upon approval of the line manager and using appropriate security tools or data selection criteria.

Note that this job description must remain flexible, to respond to additional tasks or changes as identified by the line manager.

CONFIDENTIALITY CLAUSE

As the position is involved in sensitive topics such as security or strategy, he/ she must observe absolute discretion within and outside HI.  Disrespect of this clause might have immediate dismissal as a result.

How To Apply

Send your cv and cover letter by email with the subject reference (Database Operator / Benghazi) to recruitment@Libya.hi.org or via Libyan jobs website.