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IT

1. JOB DETAILS:

Position Title:

ERP Applications Section Head

Reports to:

ERP Applications Manager

Department:

IT Applications

Function:

IT

Prepared / Revised on:

2. JOB PURPOSE: A brief but complete statement describing why the position exists

–          Participate building robust IT environment by Planning, coordinate installation, manage configuration, troubleshooting, customer assistance, customer training, documentation, proper communication , following up to  assure meeting business goals.

3. JOB DIMENSIONS: A clear picture of the size of the operation the position manages, how much of the job

·         Responsible for gathering users requirements and mapping them onto ERP applications in the most efficient way maintaining best market practices and guaranteeing corporate standards.

·         Studying any new business requirement and so preparing, planning, designing and implementing it on the ERP application.

·         Conduct diagnostic investigations of program errors and implement or recommend solutions or methodologies for resolution.

·         Develop integration between ERP applications and other applications.

·         Prepare required documentation for business requirements, application setup, Issues log … etc.

·         Evaluating new applications software technologies.

·         Develop risk management procedures, business continuance scenarios, contingency and disaster recovery plans to maintain operations during downtime and/or major disasters.

·         Develop and implement policies and procedures for business continuance and disaster recovery plans.

·         Maintain the Budget for ERP department.

·         Identifies staff development and training needs.

·         Train and evaluate assigned staff and Prepare “User Manual Guides”.

·         Coordinates activities by scheduling work assignments and setting priorities.

·         Comply & participate in safety program, infection control and performance improvement activities.

·         Promotes active listening with team members and contributes appropriately to conversations.

·         Assists in the facilitation of team and client meetings (Online and/or Onsite).

5. QUALIFICATIONS, EXPERIENCE, & SKILLS:

·       Bachelor degree in Information Technology or Computer Information Systems or equivalent.

·       Minimum 8 years of specialist technical experience, within ERP applications.

·       Minimum 2 complete end to end ERP implementation projects and software development and support life cycle.

·       Industry certifications in ERP Software.

·       PMP certification is a plus.

·       Automotive filed experience is a plus.

Knowledge of, and skill in applying:

·       Strong project management skills.

·       Experience in negotiation with third parties.

·       Strong team leading skills and team management experience

·       IT architecture, principles, methods, and practices in the assigned specialty area.

·       Strong business process analysis and optimization.

·       Technical documentation methods and procedures.

·       Strong knowledge of writing requirements specifications for Information Systems.

·       Systems security methods and procedures.

·       Customer service and customer support principles and methods.

·       Excellent Oral/Written Communication Skills & Arabic – English.

·       Must be willing to work flexible hours.

·       Strong interpersonal, global approach and overview skills.

·       Flexible attitude, ability to effectively priorities and execute tasks in a high-pressure environment.

Please send your CV to the e-mail mohamedyasin@jadedaluma.ly