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Field Coordinator

Requisition ID: req46676

Job Title: Field Coordinator

Sector: Operations

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Libya

Work Arrangement:

Job Description

Location: SHAHAT – Libya

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
CONTEXTUAL BACKGROUND
The IRC launched an emergency health response in Libya in September 2016 as the humanitarian situation in the country was deteriorating following the 2014 civil war. Since then, the IRC has broadened its portfolio with health, protection, and governance programs aiming, directly and in partnership, to employ a holistic approach to meeting the needs of crisis affected and vulnerable communities across the Libya to survive, recover, and gain control of their futures.

IRC Libya works with Libyan national and local health authorities to provide quality, inclusive health services to vulnerable populations and strengthen the overall health system. Since 2018, the IRC has collaborated with the EU Delegation in Libya and the Ministry of Health (MoH) to develop and pilot the Essential Service Package (ESP), aiming to strengthen existing delivery systems and providing a standardized package of primary health care services to Libyans and non-Libyans. The ESP—composed of two service delivery levels – primary care at Primary Health Care Centers (PHCCs) and secondary care at hospitals—is foundational to the MoH’s strategic reform program, and a key tool in reaching Universal Health Coverage (UHC) for people living in Libya. The ACCESS program is designed to address the need for quality delivery of the ESP and related policies and strategies, and for strengthening management capacity, accountability, and transparency at the District Health Office (DHO) level to oversee and coordinate health services in the municipality in close coordination with other services provided by humanitarian and development actors, while engaging communities to promote health seeking behaviors and ensure services meet their needs.

The IRC has been actively expanding its multi-sectoral outreach to address critical needs in Libya, with a particular focus on the eastern region of the country. This expansion builds upon previous health interventions. An important contributor to these efforts is the European Union (EU)-funded program known as “Advancing Capacity for and Coverage of the Essential Services Package through Systems Strengthening” (ACCESS). This program has commenced in the eastern region, specifically in Soussah and Chahat,

To support program implementation and operations in this region, the IRC plans to open a new office in Benghazi. These initiatives are aimed at enhancing program effectiveness and providing operational support and management within the eastern region.

Job Overview/Summary:
The Field Coordinator leads the IRC’s response efforts in Benghazi, including all program centers, providing management guidance to ensure efficiency, coverage and quality programming. As the IRC’s most senior representative in the field, the Field Coordinator must bring a senior leadership profile with a proven track record in managing emergency and refugee programming. The successful candidate will be confident, eloquent and organized, able to represent IRC to partners, including beneficiaries, donors and community leaders, as well as handle sensitive, complex issues in a diplomatic way that puts the needs of the beneficiaries first.

This includes direct management of field level staff, finance, supply chain, logistics, procurement, administration, safety & security, and IT, while supporting day-to-day management and coordination of program staff. She/ He will be responsible for ensuring the effective and dynamic running of the office, providing guidance for operations, and as well as regional coordination and representation. She/he will be reporting to the Deputy Director of Operations and working closely with program managers to ensure that activities evolve in line with IRC’s national and global priorities. The Field Coordinator possesses excellent interpersonal savvy and a collaborative approach, enabling successful partnership with operations and programs to ensure high quality delivery of programs to our beneficiaries.

Major Responsibilities:
Management:
Chair and lead biweekly all staff meetings amongst programs and operational staff whereas minutes to be reported to the main office in Tunis /Tripoli for further dissemination to concerned coordinators and deputy directors.
Manage overall coordination of field operational budgets for the Benghazi-based grants; liaise closely with the finance staff and grants and compliance staff to monitor cash flow, review BVAs and track operational spending.
Coordinate the execution and collection of operational needs assessments and participate in proposal development processes in cooperation with Deputy Directors and Program staff.  This should include contributing to and reviewing budgets to ensure that they are reasonable and sufficient to cover the operational needs of the Benghazi field office (s).
In partnership with HR, make recommendations to the Program Coordinators, Operational Coordinators and DDO on contract extensions, promotions and disciplinary and grievance matters.
Ensure that performance evaluations for all staff are conducted on time, and review all evaluations to ensure quality and consistency; for the East program staff, provide input to technical coordinators on performance.
Safety and Security:
In coordination with the Safety and Security senior coordinator, ensure that the security protocols are followed ensuring the consistent monitoring and analysis of the security environment, and adherence by all staff to the IRC security protocols and procedures.
Ensure that all new staff in the field office are briefed on security procedures and protocols
Ensure prompt reporting of security concerns and safety/security incidents to the Safety and Security senior coordinator and Deputy Director of Operations.
Rigorous enforcement of security policies in the East.
Assist the Safety and Security Team in analyzing the prevailing security situation and in carrying out security risk assessments in the East.
Assist in the drafting of field security management plans, local contingency plans and other procedures as required.
Assist the Safety and Security team to assess security training and orientation needs
Ensure that the IRC premises are secure at all times.
Take the lead role at field level in Critical Incident Management and incident reporting.

Financial Management:
Supervise the Finance staff in accordance the field management matrix
Responsible for the management of the field office petty cash
Oversee all budget expenditures in the East and ensure they are allowable and allocable according to IRC and donor regulations;
Ensure daily cash count is being done.
Ensure that field staff understands and adhere to IRC financial policies and procedures
Ensure compliance with financial policies & procedures within the field office.
Ensure that the finance staff are taking the required trainings to build their capacities
Support in preparing budgets and spending plans for the field office
Liaise with finance as required on cash planning ensuring that the field office has sufficient cash
Review the monthly BVAs related to the field office and highlight any recoding if needed

Supply Chain Management & Reporting
Supervise the Supply Chain functions (procurement and logistics personnel)
Oversee and monitor Supply Chain activities to ensure they are carried out in full compliance with IRC and donor policy and procedures. Immediately notify the SCC /DDO of any actual or suspected irregularities or non-compliance.
Provide recommendations to the SCC/DDO for procedural or policy changes to enhance logistics effectiveness, internal controls or cost efficiencies.
Ensure spot-checks are done systematically, documented and reported for all IRC assets, inventory and equipment.
Ensure timely submission of the monthly Management Report
Lead SC staff meetings to ensure and promote planning for and responsiveness to program needs, improvement in understanding of policy and procedures across the operation team and the development of a motivated and cohesive team.
Liaise with program staff as required, compliance issues, commitment tracking.
Coordinate with Supply Chain Manager to ensure upkeep and general IRC facilities management.
Supervise stock consumable items such as Offices supplies.

Technical Quality:
Contributes to the development of country’s strategic direction and planning.
In coordination with the Deputy Director(s) and Technical/Operational Coordinators, lead on area  of operations-specific strategy development and  operations planning
Provide technical and/or management leadership to all support departments operating from the field offices in accordance with best practice and IRC policy.
Ensures all transactions and systems in the field offices comply with country-specific policies as well as IRC Global HR, Finance, and Supply Chain guidelines.

Grant Planning & Implementation
Anticipates, plans and manages structural transitions associated with a gradual expansion of the field offices and program centers.
Ensures regular field monitoring and notification of any modifications as required.

Staff Management and Development
Manage and develop staff
Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance
Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and providing documented semi-annual performance reviews.
Provide constructive feedback and counsel on appropriate career paths and professional development.
Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
Offer leadership support for successful adherence by staff to IRC’s Global HR Operating Policies and Procedures.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to perform successfully in their positions.
Ensure timely completion and submission of monthly timesheets, probation reviews and annual performance reviews.

Coordination and Representation:
Take part in external coordination meetings on behalf of IRC; represent IRC generally with third parties including community and government liaison as necessary.
Prepare and circulate meeting notes and provide briefings to program staff on coordination issues
Develops and maintains effective coordination and long-term relationships with external stakeholders, representing IRC positions, promoting long-term strategy and resolving problems/conflicts.
Lead coordination between IRC logistics, finance, programs and grant staff to ensure timely and compliant program activities and expenditures; including active participation in grant opening/closing and review meetings.

Key Working Relationships:

Position Reports to:  Deputy Director of Operations
Position directly supervises:  Benghazi and East region staff.
Indirect Reporting:  Field Program Managers
Other Internal and/or external contacts:

Internal: Deputy Director of Programs, Program Coordinators, HR Manager, Finance Controller, other Field Coordinators.
External:  Other external: Relevant stakeholders, both GO and INGO.

Qualifications

Job Requirements:
At least 5 years’ experience working with a humanitarian/ development organization, including significant experience working at field level in complex environments.
Previous substantial experience in at least two of the following fields: Human Resources, Finance, Supply Chain, Logistics, Procurement, Administration, Security
Familiar with budgeting, spending plans and financial reports.
University degree in related academic discipline
Strong skills in people management, moderation, conflict resolution and capacity-building
Previous experience of managing a large team (minimum 50 staff)
Substantial understanding or proven experience of security management in complex and insecure environments
Interest in humanitarian and refugee issues
Experience in logistics, procurement, or related field. Familiarity with procurement and rental markets in the project locations strongly desired.
Languages:  Fluency in Arabic and high level of written and spoken English (Ability to write clear, well-argued and high-quality reports)
Proficiency in French desired, but not required.
INGO experience preferred
Previous experience in field management and coordination will be a considerable asset
Strong ability to prioritize work under pressure, maintain attention to detail, and coordinate multiple tasks to meet deadlines.
Effective time management and organizational skills.
Excellent interpersonal and problem-solving skills, creativity and flexibility. Energetic, with great networking and communication skills.
Driver’s license is required and 30% of travel is expected

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons

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