1801 views35 applications

I.T Assistant

Position Title: I.T Assistant.

Field Site: Tripoli.

Position Reports to: ICT Officer.

Date Needed: ASAP.

Essential Responsibilities:

Tasks include, but are not limited to, the following:

•  Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware in field Sites.
  
• Respond to queries either in person or over the phone
  
• Maintain daily performance of computer systems in Field Sites Offices
  
• Provide orientation and guidance to users on how to operate new software and computer equipment.
  
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  
• Install computer peripherals for users.
  
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  
• Report issues to head of I.T for escalation
• Perform any other duties assigned by Direct Supervisor

Qualifications:

• Proven experience as IT Technician or relevant position.
  
• Excellent diagnostic and problem solving skills.
  
• Excellent communication ability in depth understanding of diverse computer systems and networks.
  
• The ability to work well in a team.
  
• Two years’ post-qualification experience in help-desk services.
  
• Ability to communicate technical information to non-technical users.
  
• Willingness to work across all sites.
  
• To be available for evening and weekend work.
• Other comments: Implements any task and duty requested by his direct supervisor related to the above Essential Job duties.

Language Skills:

• Ability to read, write, analyze and interpret, technical and non-technical in the English and Arabic languages.
  
• Ability to present information and respond appropriately to questions

EMAIL YOUR CV AND COVER LETTER TO LIBYA-RECRUITMENT@INTERNATIONALMEDICALCORPS.ORG INDICATING IN THE SUBJECT THE POSITION.