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Intercultural Mediator (Daily Worker Basis) External Advertisement

Medecins Sans Frontieres (MSF – Doctors Without Borders) is an international, independent, medical humanitarian organization that provides medical aid to populations in distress, victims of natural and manmade disasters and victims of armed conflict, regardless of race, religion and political beliefs.

For more information, visit our website http://www.msf-me.org/ar.

Purpose :

Supporting the communication and interaction between beneficiaries (migrants and refugees) and care providers in the host country, through addressing consequences of language barriers, socio-cultural differences and discrimination, following MSF protocols and procedures, to improve access to quality health care and other relevant services and providing MSF with an understanding of local socio-cultural determinants.

RESPONSIBILITIES:

• Providing essential interpretation and translation services for beneficiaries from Bangladesh in order for the medical and operations teams to effectively interact with them.
• Facilitating the relation between patients and the care providers involved in medical consultations, mental health, physiotherapy and social worker sessions, etc. through:
•  Providing quality and culturally sensitive interpretation between the care providers and the patient (trialogue) in his/her mother tongue (source language / target language), Supporting intercultural awareness, sensitiveness and clear communication between the parties
• Accompanying and following up beneficiaries to referrals (health and social care facilities) as needed.
•  Participating in case management meetings  medical meetings on ad hoc basis
• Contributing to context understanding and data collection on medical/humanitarian issues, with a specific attention to vulnerabilities, to provide reliable information for operational decision-making through:
•  Ensuring quality linguistic and intercultural interpretation during the collection of testimonies for advocacy/ communication purposes.
•  Reporting all important information expressed by the beneficiaries and the communities, ensuring confidentiality at all times
• When requested supporting other MSF activities (HP activities, NFI distribution, crowd control, etc.)
• Guaranteeing confidentiality, impartiality and neutrality. Declaring conflict of interest.**
• Must be comfortable to work in a Covid environment and detention centre setting.
• Must be legally allowed to work in Libya

Minimum Requirements and Competencies

Education:

Essential: secondary education.

Desirable: degree in social sciences, social communication or teaching

Desirable: Training in interpretation or intercultural mediation

Experience:

Desirable: Experience in similar position, preferably in provision of medical services and/or with NGOs

Languages:

Essential: Bengali, English
Desireable: Arabic, French, Urdu, Amharic

Competencies:

Essential computer literacy (word, excel and internet)

Application

Interested candidates should submit their applications in English before 10^th December 2020 with a CV, motivation letter and supporting documents (certificates, diplomas, etc.) to Médecins Sans Frontières, via E-mail tripoli-jobs@oca.msf.org. The subject line of the email must state ‘Intercultural Mediator Application’ in English in order to be accepted