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Network and System Specialist

Open to Internal and External Candidates

Position Title : Network and System Specialist (1 position)
Duty Station : Tripoli, Libya
Classification : G6
Type of Appointment : One Year Fixed Term
Estimated Start Date : As soon as possible

Reference Code : VN.LY10.2022.01

Closing Date : February 10, 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Internal and external
candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal
candidates are considered as first-tier candidates.

Context:

Under the overall supervision of the Senior Resource Management officer, and direct supervision
of the Information Technology /Database officer. The Information Management Assistant is
responsible for supporting all aspects and functions of the Information Management tools,
including IOM emergency response, data collection activities and various activities or projects
which may develop within the Information Management & Technology.

Core Functions / Responsibilities:

1. Supervise ICT Tier 1 staff in Tripoli and Tunis suboffice.
2. Install, configure, implement, and administer network connectivity (LAN/WAN/Wireless access points/VPN/Servers)
3. Assist in the planning and development of IT networks and system infrastructure including telecoms, identifying and proactively recommending required upgrades and modifications ensuring consistent service availability.
4. Undertake daily monitoring and maintenance of systems and networks (LAN, WAN, VPN, VOIP), ensuring uninterrupted service of mission-critical servers and systems.
5. Monitor completion and accuracy of server’s backup sets.
6. Install and configure SharePoint Online or Server on-premises, and provide maintenance and support to all its end users
7. Liaise with service providers for the provision of adequate IT services and supplies.
8. Manage the maintenance of IT inventory and documentation for hardware and software (media and licenses).
9. Monitor that all user support requests are addressed timely and accurately, with the corresponding allocation of resources.
10. Implement IOM IT Standards and IOM IT Policies and Guidelines in particular with regard to networks, systems, telecoms, IT procurement and information security.
11. Develop and implement, when necessary, ITC training to Tier-1 helpdesk support and end users to ensure productive use of existing and new systems
12. Undertake duty travel as required.
13. Any other duties as may be assigned.

Required Qualifications and Experience

Education

• University/Institute Degree in Computer Science/System Engineering or a related field from an accredited academic institution with four years of relevant experience.

Experience

• Minimum of 4 years of relevant work experience and responsibility and good track record of skills and knowledge development
• Strong working knowledge of Internet protocols, and experience in managing Internet Mail gateways. • knowledge of Windows NT server, NT networking, domain level configuration and administration.

Skills

• Anticipates and prepares response to changing IT needs of the relevant organizational unit
• Delivers optimal IT solutions within defined resource parameters

Languages

• Fluency in English and Arabic is required

• Working knowledge of French is an advantage

Required Competencies

Core Competencies – behavioural indicators level 1

The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 3

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 3

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to apply:
Interested candidates are invited to submit their updated CV with a cover letter to hrdlibya@iom.int, by 10 February 2022 at the latest, mentioning the job title and the reference code (VN.LY10.2022.01) in the subject line.

Emails without such indication will not be considered.
Only shortlisted candidates will be contacted.

Posting period:
From 03.02.2022 to 10.02.2022