Job Overview
About ACTED
Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. With a team of 4,800 national staff, 450 international staff, ACTED is active in 38 countries and implements more than 505 projects a year reaching over 20 million beneficiaries. More on www.acted.org
REACH was born in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database and (web)-mapping facilities and expertise.
Context of the position and key challenges
The REACH Assessment Officer will support REACH’s Education and Protection related assessments. Under the supervision of the REACH Assessment technical lead and Country Coordinator, the Assessment Officer is responsible for assisting in the management and implementation of REACH research projects in Libya and Tunisia, including their preparation, implementation and follow-up. He/she will also support related logistics, partner coordination, reporting and finance requirements and will be required to provide input to the strategic development of REACH in Libya and Tunisia. The role is primarily research focused, with additional operational, translation, and coordination requirements.
Key roles and responsibilities
In coordination with the REACH Assessment technical lead, design and implement REACH assessment strategy and methodology within Libya and Tunisia country-wide:
- Design the research cycles including writing the terms of reference and creating the tools;
- Assist in development of strategy for remote data collection in inaccessible areas of Libya;
- Supporting the management of REACH assessment field staff to ensure a smooth and timely implementation of activities;
- Ensuring that assessment strategies are implemented in a structured and coherent manner in line with project and strategic objectives;
- Coordinate and ensure timely data collection, analysis and, in partnership with GIS team, mapping of datasets
- In coordination with the data unit, take the lead on data-related tasks (data cleaning, analysis and visualisation)
- Ensure the writing of timely and accurate assessment reports and factsheets;
- Keep track of all projects and programmes assessment schedules and work with field staff to design and implement REACH assessment procedures;
- Supporting the development/revision of assessment / programme strategies, reports or new proposals;
- Liaising with programme staff of ACTED departments to ensure close coordination and information sharing is maintained, supporting Operations department by preparing necessary documentation;
- In coordination with REACH Assessment technical lead, external representation of REACH with Donors, Partners and the wider Aid Community through clusters and sectoral working groups;
- Act as operational focal point within the assessment team, liaising with field teams and enumerators, checking quality of data (including providing translation where needed), de-briefing with field teams
- Prepare trainings for field teams in Arabic, liaising with Libyan counterparts to ensure accurate translation; ensuring all trainings are uploaded to REACH servers, following up on trainings with field teams and participants, providing one-on-one training remotely as required
Quality checks for all Arabic translations, and provide support to project officers for sensitive/specialized translation work.
- REACH Assessment Management and Coordination
– Objective 1.1: Management of assessments process
The REACH Assessment Officer is responsible for the design of the methodology and tools associated with each assessment, according to REACH requirements and principles. S/he will manage the planning, implementation, and follow-up of all REACH and projects specific assessment activities conducted in country.
The REACH Assessment Officer shall manage logistics, financial, administration and HR processes directly related to REACH and liaise accordingly with the relevant ACTED counterpart. S/he is directly responsible for the implementation of proper ACTED finance, logistics, administrative, and security procedures in REACH interventions.
– Objective 1.2: Implementation
The REACH Assessment Officer is responsible for the implementation of assessment projects, including the development of assessment, database and GIS tools with the REACH team. This will specifically include, with the GIS/Data base team, designing of data collection tools (household surveys, focus groups, key informant interviews), and the development or review of databases. The REACH Assessment Officer will prepare training materials, provide training and oversee training implementation to high quality, liaise with field teams throughout data collection, ensure data quality checking, and prepare any needed documentation for compliance purposes.
- REACH Reporting
- Objective 2.1: Assessment Reporting
The REACH Assessment Officer is responsible for consolidating all analyses and conclusions from each assessment into REACH products such as factsheets, reports and briefs using standard formats. S/he will liaise with Geneva and Regional GIS/Data base specialists in order to represent data in interactive web map or static map format, as relevant.
The REACH Assessment Officer is responsible for supporting the designated timeline of reports to be submitted to project partners and donors. S/he must ensure the writing of timely and accurate assessment reports and factsheets, ensuring the quality and accuracy of technical information provided as well as the confidentiality and protection of collected information. S/he will ensure that assessment reports contribute to aid coordination and planning and add to the general base of field knowledge in the country for all organisations working in the areas.
- Objective 2.2: Programmatic Reporting
Under the supervision of the Assessment Manager, the Assessment Officer may be asked to assist in completing new project proposals, financial reports, budget updates, or donor reports.
- REACH HR Management
- Objective 3.1: Staff Management
The REACH Assessment Officer is responsible for assisting in the day-to-day management of project and field staff both directly and remotely. The REACH Assessment Officer will help ensure that all field teams are comprehensively briefed on the objective, expected outputs and that the overall implementation strategy of any given activity is clearly understood. S/he will support in ensuring that project/field staff are given training and complete all the necessary documentation in line with program requirements set by REACH.
At this time, the Assessment Officer will not be responsible for any line managing any staff members, although this may change with future funding and staffing structures.
- Representation
- Objective 4.1: External Coordination
The REACH Assessment Officer is responsible for the representation of REACH in sector and multi-sector meetings/ technical working groups. This specifically will include liaising with external partners to identify potential for data sets to be integrated into existing databases and mapped to support the coordination of the broader humanitarian community. Given the focus of this position on completing Education and Child Protection Sectors’ needs assessments, external engagement will be a key part of the Assessment Officer’s role.
The REACH Assessment Officer will further represent REACH vis-a-vis current and potential donors and communicate relevant information to the REACH Assessment Manager and Country Coordinator, ACTED Project Development Manager and Country Director. S/he will participate in inter-NGO meetings and those of UN agencies and any other relevant inter-governmental institutions at the national or provincial level.
More generally, the REACH Assessment Officer is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of REACH and ACTED’s mandate, ethics, values and stand-point with regard to other actors.
Required qualifications and technical expertise:
- Academic Excellent academic qualifications, preferably including a master’s degree in relevant discipline
- Research skills Proficiency and proven experience with research methods. Excellent analytical skills – research question design, familiarity with research methods (and their appropriate usage), report writing, data visualisation
- Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Advanced skills in R, SPSS and/or STATA or other statistical analysis software are an asset. Experience with InDesign an asset.
- Years of work experience At least 1 year of relevant working experience. Relevant experience must include coordinating between organisations. Experience in humanitarian settings, specifically working on education and child protection related programmes, is highly desirable
- Experience in presentations, training and public speaking highly desirable
- Management skills Team management experience and skills highly desirable.
- Communication/reporting skills Excellent communication and drafting skills for effective reporting is required
- Multi-tasking skills Ability to multitask with tight deadlines, on numerous research cycles
- Level of independence Proven ability to work independently
- Cross-cultural work environment Ability to operate in a cross-cultural environment requiring flexibility
- Experience in geographical region Past experience with Libya is desirable
- Language skills Fluency, written and spoken in English and Arabic is essential, ability to translate documents between the two languages and check for quality errors.
How to apply
Applications must be submitted in English, attached with a CV, a cover letter and three references. The application form is available here: the attached form HR-N3
Please send your application until the 18/08/2022 to the following addresses:
– by e-mail: tunis.jobs@acted.org