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Senior Health Information Management Systems Assistant – Shahat – 2 Positions

Background/IRC Summary:

Founded in 1933, the International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. The IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The International Rescue Committee (IRC) has operated in Libya since 2016, where it works with Libyan national and local health authorities to provide inclusive free-of-charge health services to vulnerable populations. There is consensus among stakeholders that Libya’s Essential Service Package (ESP) should be the cornerstone of the MoH’s strategic reform program and a key tool in reaching Universal Health Coverage (UHC) for people living in Libya. The Libyan ESP is composed of two service delivery levels – primary care at Primary Health Care Centers (PHCCs) and secondary care at hospitals – and five health programming areas: reproductive, maternal, and newborn health; child health; communicable diseases; non-communicable diseases; and emergency services. Accordingly, since 2018, IRC has collaborated with the European Union (EU) Delegation in Libya and the MoH to develop and pilot the (ESP) aims at strengthening existing delivery systems and providing a standardized package of primary health care services to Libyans and non-Libyans.  Funded by the European Union Delegation in Libya, the Advancing Capacity for and Coverage of the Essential Services package through Systems strengthening  (ACCESS) is designed to address the combined lack of quality ESP offered and strengthen the management capacity, accountability and transparency of the District Health Office (DHO) to oversee and coordinate health services in the municipality in close coordination with other services provided by humanitarian and development actors in addition to community engagement and accountability to promote a healthy lifestyle and ensure services meet their needs. While treatment and prevention of communicable diseases remain the current priority for the country, attention to less common None- Communicable Diseases (NCD) will be paid to avoid their spread in the future. ACCESS will ensure the roll-out of the Libyan NCD Health Promotion Strategy (2020 – 2025) (developed through prior EU funding) at all supported facilities, while personal hygiene and changing lifestyle messages will form part of the hygiene promotion activities. The aim of the strategy is to decrease NCD mortality, increase numbers of NCD patients attending primary healthcare, reduce NCD acute or chronic complications, reduce the prevalence of smoking, and decrease the prevalence of obesity over the next five years. IRC will leverage tailored relevant IEC materials for NCD prevention and control which IRC for distribution at health facilities and in communities. IRC will support increased awareness of NCDs and conditions through on-the-job training on case management, improving diagnosis and treatment at the primary level, prevention through health education at the community and health facility level, and support to MoH campaigns.

ACCESS program will be implemented directly in Shahhat Baladiya in 5 clinics. In addition, the 3 hospitals and one dental center will benefit from training and pharma donations to support medical referrals for cases that require a higher level of care. In highly populated areas with non-functioning/damaged PHC centers, IRC will explore with the DOH sending mobile medical teams on a rotational basis to provide basic services.

Job Overview/Summary:

The current flow of health information consists of various sub-systems collecting and processing data according to the requirements of the multiple providers with little sharing of comparable data. Currently, the DHIS2 platform is implemented by Health Information Center (HIC)-MoH, and through this project, the Snr. HMIS Assistant will ensure all targeted PHCCs are trained and have the required standardized tools and IT equipment to use the DHIS2. In addition, S/he will work with HIC-MOH and WHO to include a set of data collection tools and tally sheets for all areas covered by the ESP to be integrated into DHIS2. S/he will work with the DHIS2/HMIS focal point at the targeted PHCCs and emphasize PHC level data quality, timely reporting, and regular feedback and system responsiveness once feedback has been received. In addition, the HMIS Snr. Assistant will provide technical assistant to the DHO and the PHCCs to produce a standard dashboard for monthly activities. All the five components of the essential primary health care support services are assessed using the Score Card. S/he will report directly to the HMIS officer.

Major Responsibilities:

Under the supervision of HMIS Officer, the HMIS Snr. assistant will work with the DHIS2 focal points and responsible for ensuring the targeted health facilities are trained and using DHIS2 for entering data; Ensuring quality data collection; in addition to working with the MoH-DHIS2 supervisors at the municipality to conduct supportive supervision, coaching and mentorship to the targeted health facilities supporting in data tracking tool update and providing requested information and statistics for reporting and progress tracking through:

• Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, and data entry.Support MoH- DHIS2 supervisors ensure accuracy, consistency, completeness of data and timely updates of the DHIS system.
• Support systems for data management through provision of DHIS2/HMIS forms and ledgers for facilities and mentor staff on their use through refresher trainings and on-the-job supervision and coaching.
• Coordinate with facility staff and the DHO to collect and verify DHIS2/HMIS forms on a monthly basis, ensuring data quality through review and counterchecks of facility ledgers.
• Provide technical support to the DHO to review and improve systems for data collection, management, and analysis, with an emphasis on developing timely corrective actions based on real-time data.
• Ensure the sensitive medical information is stored confidentially.
• Support the DHO and the health facilities to set indicators and targets. Information needs to be displayed on graphs together with monthly achievements and then discussed at team meetings where the entire team does a self-assessment of performance.
• Performs daily field visits and manages the day-to-day operation of data collection and analysis, ensuring quality information management systems.
• During supervision visits to facilities, conduct regular review of patient charts and records, mentoring staff in proper recording and charting as necessary to address areas in need of improvement.
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• Ensure that targeted health facilities have accurate, accountable, and verifiable information concerning its activities, particularly for internal and external verification processes.
• Provides internal and external technical report on a weekly, biweekly and monthly basis.
• Contributes to internal and external technical report on a quarterly, biannual and annual basis.
• Ensure that all relevant stakeholders have timely access to appropriate information.
• Support work with the programs’ responsible to analyse the data to monitor the indicators’ progress and highlight the main trends and changes.
• Support in the initiation of surveys; designs data collection tools; reviews and analyses data

Staff management

The HMIS Snr. assistant will not be line managing any internal staff. S/he might train volunteers to execute data collection and data entry assignments at the targeted health facilities.

Professional Standards

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Key Working Relationships:

Position Reports to:  HMIS officer

Working Environment:  This position will be based at the IRC field office in Shahhat Baladiya, Libya with daily visits to field sites..

Job Requirements:

• Bachelor’s degree in Statistics, Information Technology, computing or any related field.
• At least 1 years of experience in database management and data analysis, preferably in the NGO sector or UN agencies.
• Good understanding of the principles, methods and terminology of demographics.
• Experience in maintaining databases.
• Experience and knowledge in data analysis.
• Proficient in Microsoft Office particularly Word, Excel, PowerPoint and Access. Experience in DHIS2, Tableau, ArcGIS, ONA, Kobo Tool Box, PowerBI or similar software applications in an added advantage.
• Very good communication in English and fluent in Arabic
• Strong sense of personal integrity and understanding of confidentiality and ethics
• Self-directed, able to independently set priorities and solve problems with minimal guidance

Qualified and Interested individuals are required to apply for this position via the IRC Career at the following link: https://rescue.csod.com/ux/ats/careersite/1/home/requisition/23467?c=rescue          

الرجاء من كل المتقدمين تتبع هذا الرابط و التقديم من خلال موقع ( IRC Career) حصراً: https://rescue.csod.com/ux/ats/careersite/1/home/requisition/23467?c=rescue          

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The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti War Conduct training needs assessments for IRC WPE staff in the North and community outreach volunteers to identify capacity/training needs and gaps.