The office of the Norwegian Refugee Council invites your company to make a firm offer for the following items:
The Libya INGO Forum was established in 2016 to share information and promote the voice of International NGOs (INGOs) in the humanitarian response within Libya. Since then, the Forum has grown to include 18 members and 5 observers, and developed its Secretariat, now comprising of four staff members: a Forum Director, an Advocacy Adviser, a Safety Adviser and a National NGO liaison officer. The Forum provides a joint platform to facilitate the work of INGOs and help members to efficiently and effectively address key issues of common interest.
Establishing a website will strengthen the Forum’s representation and outreach capacities. The website will be an online storefront where all stakeholders will find the Forum’s identity, values and principles, as well as its ways of working (governance and structure, members’ activities, etc.). It will be an effective way of introducing external actors to the Forum’s activities and advocacy objectives, while providing accurate and updated news and information on its members’ activities and advocacy work.
The second objective of the website will be to support the Forum’s advocacy objectives in their public and external dimension. With time, it can also provide a medium to showcase members’ work and demonstrate their impact in Libya, while reinforcing the LIF credibility and external representation role.
Finally, the website will also target actual and potential members by sharing and making available a certain amount of information (explaining for example why and how to join). For actual members, the website will be linked to an intranet where they will be able to access information of common interest and exchange information. With time, it can also be connected to relevant social platforms.
The following ToRs provide details for the assignment.
Key tasks:
- Inception meetings: consultations with the LIF Secretariat, Steering Committee members, and 2 to 3 communication focal points of the LIF members
- Present options, best practice and advise on possibilities
- Conceptualize, design and implement the layout of the website (content development, graphics, logos and banners as required by the LIF). The development website structure (home, sections, intranet, etc…should result from the consultations meetings and the analysis of INGO fora practices worldwide. The firm should design and complete website using latest technology within a given time frame and guidelines
- Upload content on the Website (content to be provided by the LIF)
- Test and Validate the website
- Handover and capacity building (Train INGO forum secretariat to upload content and manage the website)
- Define website maintenance modalities (maintenances services from the firm, external company, hosting server; data protection, cookies policy, compliance, etc.)
Key deliverables:
- Inception report (with visual examples of what was agreed on)
- Draft site map and agreed hosting and licensing
- Website prototype
- Develop user manual
- Handover of all relevant design and user documents in digital and physical format
- Training of LIF staff on how to manage the website
- Monitoring and data analytics tool
- Defined and agreed technical maintenance modalities
The website should have the following functionality:
- A public interface, with a friendly layout and comprehensive sitemap
- Between 10 and 20 pages
- 2 language options (English and Arabic) for all pages
- Ability to accommodate contents – articles, documents, photo, video, Music
- Search Functionality: Basic and Advanced Search functions (SEO optimized)
- Document repository / Archive
- A link to an internal platform with a secured & authenticated Access
- Level of Access Rights:
1.Guests: Users with read and content download permission
- LIF Secretariat: Can post, read, edit and delete self-posts
- Moderator: post / write, read, and Delete permission;
- Administrator – Full control
- Use of open-source content management system (CMS) are welcome if they properly fulfill all desired features and functionalities.
- Easy Navigation and Loading of Website
- Short and simple domain name
- Cross Browser (compatibility with multiple browsers) + mobile **
- Cookies policy if needed
- Security and data protection, and compliance are critical: The firm needs to dedicate a section of its bid to provide details on these aspects (including GDPR rules if applicable).
Your quotation should clearly indicate the following;
- Currency of offer should be in USD or TND
- Please provide details financial proposal with a breakdown of costs
- Total price for delivery of final product: _
- Confirmed delivery schedule: Please provide detailed delivery schedule for the project
· Validity of the offer (Preferably 90 days)
- Detailed specifications (if different from stipulated specifications):
- Please provide evidence on similar experience for company with reference contact details.
Conditions of quotation:
Payment will be made within 30 days of receipt of goods, by bank transfer only.
All suppliers doing business with NRC should maintain high standards on ethical issues, respect and apply basic human and social rights, ensure non-exploitation of child labour, and give fair working conditions to their staff. NRC reserves the right to reject quotations provided by suppliers not meeting these standards.
Vendors doing business with NRC will be screened on anti-corruption due diligence before NRC confirms an order or contract.
NRC aims to purchase products and services that the minimum environmental impact. Environmental considerations form part of the NRC selection criteria, and NRC reserves the right to reject quotations provided by suppliers not meeting these standards.
Currencies of bid and payment
All prices shall be quoted by the Bidder in ), unless otherwise stated. Similarly, all payments will be made in ).
Inspection
NRC is obliged to ensure that its procurement decisions are clearly justified and documented and keeping within the Donors mandatory principles. In that regard, full and on-the-spot access must be granted to representatives of NRC, the Donor or any organisation or person mandated by it, to premises belonging to NRC or its contractors. The right to access shall include all documents and information necessary to assess, or audit the implementation of the contract**
Supplier Information
Company name………………………………………………Stamp……………………………
Address………………………………………………………………………………………………
Contact person……………………………………………………………………………………
Contact Telephone number……………………………………………………………………..
Email/Fax………………………………………………………………………………………….
NRC reserves the right to accept or reject the whole or part of your quotation based on the information provided. Incomplete quotations which do not comply with our conditions will not be considered.
Shortlisted suppliers will be required to submit samples of each item. Please be sure to have all samples available at short notice, and wait for a response from NRC if you have been shortlisted.
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