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Monitoring, Evaluation, Accountability & Learning Officer (MEAL)

Duty Station: Tripoli, Rural Bengazi and Sabha, Libya

Starting Date: As soon as possible

Duration of Contract: 1 year with the possibility of extension

Reporting Lines/Line Management: Program Coordinator

Job Summary

The main purpose of this role is to provide strong coordination of the CARE Libya MEAL system, enhancing the quality and accountability of our work and the work of our Partners.

The MEAL officer will be responsible for ensuring the Country Office:

· Builds an evidence base from reports, assessments, and analysis to inform management decision making.

· Receives regular, timely and context-specific, meaningful feedback from beneficiaries and partners and that feedback effectively informs and signals areas where attention is required.

This role will drive the consolidation of the CARE data management system. It will work to continuously create and improve the MEAL system in general based on the general experience of CARE in MEAL with specific focus on the following areas; qualitative and quantitative data collection, assessment scheduling and coordination, data analysis and use, and quality monitoring. The MEAL officer will ensure that all Partner projects are continually monitored for their effectiveness and appropriateness and that lesson are documented and communicated to inform on-going implementation and future programming. They will guide Partner teams in achieving outcome/impact focused projects and accountability to beneficiaries in line with international standards. They will generally coordinate MEAL across the programme to ensure a standard level of quality and that learning, and accountability systems are working effectively.

Main Duties and Responsibilities

1. MEAL system coordination & improvement:

• Ensure effective scheduling of programme assessments as well as the analysis and dissemination of findings.
• Strengthen data analysis and use across the programme through key MEAL led reports making key information accessible to stakeholders for programme review and design.
• Ensure that project monitoring includes strong and comparable quality and accountability elements and that data collection and entry methodologies used at field level are standardized and subject to regular review.
• Ensure that staff and partners fully understand the function of MEAL in quality assurance and strengthen a culture of open reflection and improvement.

· Ensure project indicator data is stored and tracked including review and feedback of monthly reporting.

· Work to improve the current data management system by revision of double counting adjustment, revision of database, review of modality of reporting, review of IT solution etc.

· Use monthly data to produce information on KPIs at CO level in accessible formats for different strata of staff.

· Encourage a culture of data use and evidence-based decision making by using and displaying updated data in the office to demonstrate progress and areas of concern.

· Develop and roll out quality checklists per sector.

· Standardize all project forms and tools per sector, including development of sector log frames (as menu of standard sector specific indicators).

2. Project-related M&E and verification:

· In collaboration with Partners and programme managers, develop all required MEAL tools per grant, including but not limited to baseline surveys, M&E frameworks, assessment tools, data collection tools etc.).

· Work closely with Monitoring & Information officers to ensure quality data, analysis, and reporting.

· Develop and provide MEAL related trainings for partners and CARE staff.

· Develop and roll our verification standard operating procedures to ensure appropriate verification of distribution projects.

· Develop and train staff on assessment tools and coordinate assessments (where necessary).

· Review partner post distribution monitoring reports as shared by the M&I officer, providing feedback, and refining partner training as needed.

· Manage contracts and relationships with consultants to conduct independent monitoring or verification of CARE programs.

· Experience in the digital data collection tools and the use of software for processing data and visualising results (e.g. Kobo Toolbox, PowerBi).

· development of functional feedback and accountability mechanisms that are accessible to various population groups.

· the planning of regular reviews including partnership performance assessment.

3. Accountability to affected populations:

· Produce monthly accountability reports on selected KPIs.

· Support programming and field staff to ensure that projects are carried out with participation from all affected communities (including children) and that information is shared with affected communities.

• Ensure that staff at all levels, including senior managers and directors, fully understand and promote accountability to beneficiaries through training and coaching.
• With TA support, develop and report against accountability, protection and participation-related indicators and issues, and produce an annual report on the accountability and participation work.
• By facilitating information sharing with key stakeholders, including beneficiaries, ensure that CARE promotes transparency throughout all stages of implementation.

4. Evaluation & Learning:

• Ensure that all assessment/evaluation reports meet CARE quality criteria and promote the integration of recommendations and lessons learnt in project planning and future programming.
• Ensure learning reviews are conducted for all projects, appropriate to length, scale, and complexity.
• Produce learning review reports and actions per project.
• Compile synthesis of learning across projects and sectors.

5. Other:

· Represent CARE in external coordination when requested.

· Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.

· Any other task as required by line manager.**

Qualifications

Required:

• Bachelor’s degree in Social Sciences, Information Management, Statistics, Business Administration, Engineering, or a related field.
• 2-5 years of relevant professional experience in a similar role.
• Previous experience in training and capacity building.
• Previous relevant experience in data collection and analysis, software engineering, conducting surveys and assessments.
• Experience in knowledge and database management.
• Strong skills in excel and other data management software.
• Excellent communication and influencing skills.
• Culturally sensitive with qualities of local communities.
• The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
• Commitment to the aims and principles of CARE International.
• Fluency in English and Arabic languages required.

Desirable:

· Previous experience working in humanitarian programmes.

· Demonstrated ability in community mobilization and community-level dialogue.

About CARE

CARE International (CARE) is a non-religious, non-political international development and humanitarian organization, dedicated to fighting global poverty. CARE works in around 100 countries globally, engaging diverse partnerships to support communities to overcome poverty through development projects and delivers humanitarian assistance. CARE programmes address social injustice whilst placing women and girls at the core of programming in order to create sustainable positive change in poor communities. CARE is an equal opportunity employer irrespective of nationality, religion, ethnicity, caste, or gender. CARE is starting a presence with a Country Office in Libya, Tripoli, to provide relief and development assistance to vulnerable populations.

Accountability within CARE

A commitment to CARE values and CARE’s integrity framework is critical to working with CARE. Any candidate offered a job with CARE will be expected to adhere to the following key areas of accountability:

· Comply with CARE’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.

· Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.

· Report any concerns about inappropriate behaviour of a CARE staff or partner.

Safeguarding

Children and vulnerable adults who come into contact with CARE as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that CARE shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Gender equality

CARE International is committed to meeting the standards of the CARE International Gender Policy (2019). Through this policy, CARE seeks to promote the equal realization of dignity and human rights for girls, women, boys and men in all diversities, and the elimination of poverty and injustice. Specifically, this policy seeks to improve the explicit incorporation of gender in programmatic and organizational practices.